Privacy Policy

We may collect information that you voluntarily provide through contact forms, inquiry forms, WhatsApp links, email, phone calls, or other communication channels. This may include your name, company name, job title, country or region, email address, phone number, project requirements, product interests, and message content.

We may also collect basic technical and usage information automatically, such as IP address, browser type, device information, pages visited, referral source, approximate location, cookie identifiers, and interaction data.

We use information to respond to inquiries, provide product information, prepare quotations, support project communication, improve our website, measure marketing performance, protect forms and communication channels from spam or abuse, and comply with applicable legal or business record obligations.

This website may use cookies and similar technologies to improve browsing experience, analyze website traffic, measure inquiry performance, and optimize digital advertising campaigns.

We may use Google Analytics and Google advertising features, including aggregated audience and performance reporting. Google and other third-party vendors may use cookies or similar identifiers to help measure website engagement and advertising effectiveness.

We do not sell personal information. We may share information only when necessary with trusted service providers that support our website, analytics, hosting, security, customer communication, or marketing operations. We may also disclose information if required by law, regulation, legal process, or to protect our rights, users, systems, or business operations.

We retain inquiry and business contact information only for as long as necessary to respond to your request, maintain business records, provide support, manage legitimate B2B communication, or comply with legal obligations. When information is no longer required, we will delete, anonymize, or securely archive it as appropriate.

Sunward serves global B2B markets. Depending on your location, you may have rights to request access, correction, deletion, restriction, or objection regarding certain personal information. We will respond to applicable privacy requests according to relevant laws and reasonable verification requirements.

We use reasonable technical and organizational measures to protect information submitted through this website. However, no online transmission or storage method is completely secure, and we cannot guarantee absolute security.

Our website may contain links to third-party websites, platforms, social media pages, or external services. These third-party sites operate under their own privacy policies. We are not responsible for their content, security, or privacy practices.

We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, or legal requirements. The updated version will be posted on this page with a revised “Last updated” date.